Telecaller job opening bhopal

Current Vacancies : 5
Experience : 0 - 3 Years

Skill Required:

Job description:

Telecaller will contact prospective customers, respond to enquiries and arrange discussions with the sales team. The role requires polite communication, consistent follow-up and accurate recordkeeping.

Key responsibilities:

• Make outbound calls to assigned prospects and respond to incoming enquiries.
• Explain the company’s services using approved information.
• Understand the customer’s requirements, budget expectations and preferred timeline.
• Identify relevant enquiries and schedule meetings or callbacks.
• Follow up at agreed times without repeatedly contacting uninterested prospects.
• Record call outcomes, requirements and next actions in the CRM.
• Share qualified leads with the business development team.
• Maintain professional communication through approved calls, emails or messages.
• Work towards agreed calling, follow-up and meeting targets.
• Avoid making unsupported promises about prices, delivery or results.

Skills Required:

• Clear spoken Hindi and English.
• Good listening skills and confidence in speaking with new people.
• Basic knowledge of website development and digital marketing services, or willingness to learn.
• Basic computer, spreadsheet and CRM skills.
• Knowledge of advanced calling tools, follow-up techniques and AI tools for preparing scripts, summaries and communication.
• Ability to review AI-generated messages before using them.

Qualifications:

• Minimum 12th pass; graduates preferred.
• Relevant calling or customer-service experience is an advantage.
• Calling, customer service or inside-sales experience is an advantage.
• Freshers with strong communication skills may be considered.

Location: Bhopal (on-site)

Job Type: Full Time

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